Keep your personal information secure

• Your identity and personal information are valuable assets. Keep them secure.
• Regularly obtain a copy of your personal credit file from one of the three credit reference agencies to see which financial organisations have accessed your details. It is particularly helpful to check your personal credit file 2-3 months after you have moved house.
• Be extra careful if you live in a property where other people could have access to your mail. In some cases a bank or credit card company could arrange for you to collect valuable items such as new plastic cards or cheque books from a local branch.
• If you suspect your mail is being stolen, contact the Royal Mail Customer Enquiry Line: 08457 740 740. Check whether a mail redirection order has been made in your name without your knowledge.
• If you move house, tell your bank, card issuer and all other organisations that you deal with immediately. Ask the Royal Mail to redirect any mail from your old address to your new one for at least a year.
• Consider using the Mailing Preference Service to limit the amount of unwanted mail you receive.

• Get Safe Online gives advice on how to stay safe online when shopping, banking or doing business over the internet, and how to protect your computer and the personal information it contains. This includes advice about how to dispose of unwanted computers. This website has been developed by the Government, police and industry.