You are at risk of becoming a victim of identity theft, or may already be a victim, if:

• you have lost or had stolen important documents such as your passport or driving licence
• post expected from your bank has not arrived or you are receiving no post at all
• you identify entries on your personal credit file from organisations you do not normally deal with
• items have appeared on your bank or credit-card statements that you do not recognise
• you applied for a state benefit but are told that you are already claiming
• you receive bills, invoices or receipts addressed to you for goods or services you haven’t asked for
• you have been refused a financial service, such as a credit card or a loan, despite having a good credit history
• a mobile-phone contract has been set up in your name without your knowledge
• you have received letters from solicitors or debt collectors for debts that aren’t yours
• financial institutions that you do not normally deal with contact you to chase an outstanding debt.